Delivery and Returns
How to Buy
Simply select the piece you would like to order from the Online Boutique, and click on the 'Add To Cart' icon beside the item. The online shopping system uses PayPal and is very secure. You do not need to have a PayPal account to use this facility, most major credit or debit cards are accepted, and the payment system does not store your credit card details. Alternatively you can order a piece by sending me an email via the contact page, and then post me a cheque. Please note I will not dispatch the item(s) until the cheque has cleared.
Postage & Packaging
Postage and packaging is included with your order. All items over £250 are delivered including insurance for the item until it is safely delivered to you.
Orders within Bermuda can be delivered by hand.
When your order has been received I will email (if ordered via the Online boutique) to inform you of the estimated delivery date. If I have the piece in stock you should receive it within 5 working days. If I don't have the piece already made up, I will make it as soon as possible, usually within 15 working days. If you require an item for a particular date, please let me know and I will prioritize to ensure you receive it on time.
I will accept returned items within 14 days of delivery. If you are not happy with the item you purchased, simply post it back via Royal Mail Special Delivery or International Signed For, and I will refund you for the item.